SMS for Health and Wellness
Using text messaging for telehealth messaging is easy. Upload your list, draft your message on our secure SMS platform, and click send. You can also send and receive text messages via email with our Email to SMS feature. To automate your SMS communications, consider integrating SMS directly into your app.
SMS Appointment Reminders
Missed appointments cause healthcare practices a loss in revenue. SMS reminders help alleviate this problem.
Remind patients of upcoming appointments
When a patient misses an appointment, it can cause problems for your staff’s schedules. With an open rate of 98%, an SMS reminder system helps reduce no-shows and provides your patients with the opportunity to cancel or reschedule by texting you back from their phones.
Prescriptions and booking appointments
Send reminders via text to your patients about upcoming prescription renewals, appointment bookings for vaccinations, or any other procedure.
Secure 2-Way Messaging
Communicate with clients from a secure two way SMS channel. Burst SMS is a ISO 27001 certified and HIPAA compliant text messaging service.
Directly answering simple questions
2 Way SMS can be used as a line of communication between nurses and patients to resolve simple health questions via text. This will help to clear up any backlogs in your clinic and provide peace of mind for your patients.
Personalised check-in after a procedure
Checking in with patients after they have had a procedure done is a great way of demonstrating your ongoing commitment to their wellbeing. Text messages can be used to send these gentle check-ins to make your patients feel cared for, which improves their trust with your clinic.
SMS Alerts & Notifications
Notifying patients of test results
SMS health alerts are a great way to send routine test results to patients as it saves time and eliminates the need for a follow-up appointment. SMS can also be used as part of the two-factor authentication (2FA) process, enabling patients to easily access their results online.
Promoting products and services
Telehealth Use Cases
Confirm appointments, send reminders, monitor patients, conduct wellness checks, or engage in 2-way health enquiries with SMS.