Enterprise Security

We are Australia’s only messaging platform with full data sovereignty.
ISO 27001 Certified

ISO 27001 Certified

Your data is in safe hands. We are ISO 27001 certified and committed to protecting the confidentiality, integrity, and availability of data for our customers, end-users, and stakeholders.

Full Australian Data Sovereignty

Full Australian Data Sovereignty

Your data does not leave Australia. We are a locally based Australian company with on-shore servers. Data is encrypted at rest, and full end-to-end data sovereignty is available in transit.

GDPR Compliance

GDPR Compliance

Broad information security and cybersecurity programs are in place. This ranges from best in class data protection technology to the application of internationally recognised best practices of security controls in policy and procedure - including GDPR.

HIPAA Compliance

HIPAA Compliance

As a HIPAA compliant messaging platform, we provide world-class security and data privacy protection standards around the access, use, and disclosure of protected health information.

24/7 Monitoring

We have round-the-clock physical access control with advanced staff training in place. Our servers, applications, and infrastructure are monitored 24/7 with full redundancy. Data is backed up daily, and our platform has a 99.99% average monthly uptime.

Personnel Security

Starting from our frontline team members all the way to our founders, our staff are continually trained on the most up-to-date information security protocols and procedures to monitor incidents and threats.

Policies & Procedures

Burst SMS is aligned with industry standards and has strong organisational behaviour and product development when it comes to security testing, audits, firewalls, and incident management.

Additional Resources

For additional information regarding our security policies, procedures, and compliance, visit the following links or get in touch with us.