ISO 27001 Certified
Your data is in safe hands. We are ISO 27001 certified and committed to protecting the confidentiality, integrity, and availability of data for our customers, end-users, and stakeholders.
Full Australian Data Sovereignty
Your data does not leave Australia. We are a locally based Australian company with on-shore servers. Data is encrypted at rest, and full end-to-end data sovereignty is available in transit.
Broad information security and cybersecurity programs are in place. This ranges from best in class data protection technology to the application of internationally recognised best practices of security controls in policy and procedure - including GDPR.
As a HIPAA compliant messaging platform, we provide world-class security and data privacy protection standards around the access, use, and disclosure of protected health information.
We have round-the-clock physical access control with advanced staff training in place. Our servers, applications, and infrastructure are monitored 24/7 with full redundancy. Data is backed up daily, and our platform has a 99.99% average monthly uptime.
Starting from our frontline team members all the way to our founders, our staff are continually trained on the most up-to-date information security protocols and procedures to monitor incidents and threats.
Policies & Procedures
Burst SMS is aligned with industry standards and has strong organisational behaviour and product development when it comes to security testing, audits, firewalls, and incident management.