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SMS for E-commerce

Improve your e-commerce business with text messaging. Directly reach your customers on their phones with text promotions, retargeting, order notifications, and more.
SMS for E-commerce

Getting started with
E-commerce SMS marketing

With a 98% open rate, SMS marketing is highly effective for e-commerce and retail businesses. Simply upload your list of phone numbers, draft a message with an offer and expiration date, click send, and watch your customers take action.

Upload list icon
Upload list
Upload your mobile database. Our secure SMS service will automatically format them and exclude landlines for optimal delivery.
Compose message icon
Compose message
Draft your message with our intuitive interface, select your list, and send an SMS blast.
Send and watch  icon
Send and watch results
With full delivery transparency, observe how your recipients respond to your SMS communications.

E-commerce SMS Marketing Use Cases

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E-commerce SMS Marketing Use Cases image
Abandoned carts
Retarget customers who have abandoned their carts with a special offer to encourage them to complete their purchase
E-commerce SMS Marketing Use Cases image
Lead generation
Add SMS to your inbound strategy and start collecting leads and generating new customers via text-in SMS keywords
E-commerce SMS Marketing Use Cases image
Customer experience and retention
Using text messaging you can send purchase, shipment, and delivery confirmations, and ask customers for product feedback

Why Burst SMS

100% SMS Delivery to Carrier Guarantee
All messages are sent through direct ON-NET connections to Telstra, Optus, Virgin Mobile, and Vodafone
Enterprise security
We are Australia’s first bulk messaging provider to be ISO 27001 certified and offer full Australian Data Sovereignty
No contracts
Our bulk SMS service is prepaid. No need to worry about monthly contracts or commitments
Virtual Mobile Numbers
Get access to high-quality bulk SMS numbers to maintain brand consistency and recognition
From our flexible SMS API and integrations to email to SMS and quick SMS, see why 35,000+ businesses choose burst for SMS advertising
24/7 x 365 Support
Get world-class support around the clock. Our team of messaging experts are here to help

Do more with Burst SMS

Flexible SMS REST API icon
Our robust and flexible SMS API allows you to send and receive SMS directly within your new or existing application.
Integrations icon
Seamlessly integrate our bulk SMS platform with the tools that you already use via our direct or Zapier integrations
Email to SMS icon
Email to SMS
Leverage the power of email to send and receive SMS, all from the provider of your choice

E-commerce SMS Marketing Templates

Launch more engaging SMS marketing campaigns by taking inspiration from these actionable templates.

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Integrate SMS into your tech stack


E-commerce & Retail Resources

If you’re looking for more strategic content on how to apply SMS in the E‑commerce and retail industry, browse through one of the 300+ articles on our blog. We recommend starting with our SMS templates, industry-specific guides, or our annual State of SMS report.

Start generating more
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See how easy it is to implement SMS into your business with this 14 day trial. Get access to our feature loaded online SMS platform.